Our Ethos

MISSION STATEMENT

To provide for all the animals in our care access to the kindest, most up to date and efficacious health care available.
To try our utmost to do the best for our patients and their owners.
To be aware of the costs but not be constrained by cost.
To offer the best even if it is expensive but always strive to supply value for money

 

OUR CLIENTS

Our clients are the most important people in this practice.
We depend on our clients.
Our clients are not an interruption of our work, but the sole purpose of it.
Our clients do us a favour contacting us, they have plenty of practices to choose from.
Our clients are part of our practice.
Our clients bring us specific needs, it is our job to satisfy those needs.
Our clients deserve the most courteous and attentive treatment we are able to give.
Our clients are the life blood of this practice.

Our veterinarians are all experienced general practitioners with a broad knowledge and
understanding of animal health, illness and injury.

Paul and Tracy

To Alan

Thank you to you and your colleagues for saving Kalli following her anaphylactic reaction, we love her so much and are so grateful to still have her with us.

Bennet Zoo

Dear Alan

Just a note to say a huge thank you for taking care of Olli and for sparing me a long and agonising wait, it was very much appreciated.

Mr & Mrs Rogers

To Alan and all the staff at Margetts Surgery

Thank you so much for all the care and compassion to us on a dearly loved and missed Charlie.